Efnel Connect Help Centre


Help Centre to get the answers to all your questions.

Frequently asked questions

What is Starlink and how does it work?

How long does delivery take?

Can I trust Efnel Connect with my money?

How much is the monthly subscription?

Can I come and buy from your offices or pay on delivery?

Who will manage my Starlink account?

Is Starlink now available legally in South Africa?

Where should I install my Starlink?

Is there a Data Cap?

Can I cancel my order or return my Starlink?

What is the downside of Starlink?

How to do Starlink Installation?

I live in an area with heavy rain or wind, can I still use Starlink?

Do you deliver to rural areas?

What speeds can I expect?

How long does it take to get connected?

Does Starlink work with a VPN?

Can I extend the Dish Cat6A ethernet cable?

Can I convert my Starlink to use 12V?

How long is the warranty for Starlink Kits?